Kazakhstan eGov resources

Kazakhstan has been actively developing its e-government infrastructure to improve the efficiency of public services and facilitate easier access for citizens. It includes a wide range of services that can be accessed online, reducing the need for physical visits to government offices and streamlining administrative processes.

Here we collected lines to essential Kazakhstan's e-government services, regularly used my businesses and individuals.

Summary introduction to services provided by each government postal is provided further on this page.   

The National Certification Authority (NCA) - the portal nca.gov.kz, has the a key role in Kazakhstan's digital infrastructure. It is responsible for issuing and managing digital certificates to individuals, businesses, and government entities in Kazakhstan. 

NCA digital certificates enable the creation of Electronic Digital Signatures (EDS). These EDS's are crucial for securing online transactions and communications on all other digital government resources, and are secure, verifiable, and legally recognized.

E-Gov Portal: Kazakhstan's primary e-government portal (egov.kz) serves as a one-stop-shop for various government services. This platform allows citizens and residents to apply for documents, register businesses, pay taxes, and access a variety of other services.

eOtinish.kz serves as an online portal where citizens can digitally submit and track their petitions, applications, and complaints to various government agencies. This platform aims to streamline the interaction between the public and the government, ensuring transparency, efficiency, and accountability.

Portal esf.gov.kz (Information System For Electronic Tax Invoicing) is a key component of Kazakhstan's broader e-government initiative, focusing on the digitalization of fiscal documents to streamline tax reporting and compliance.

Primary functions esf.gov.kz include:

Electronic Tax Invoices (ETI)

Electronic Tax Invoice (ETI) (Электронный Счет Фактура (ЭСФ) is a digital versions of paper-based fiscal documents. Issuance and management of ETI are crucial for VAT reporting and compliance.

Electronic Act of Acceptance (EAA)

Electronic Act of Acceptance (EAA) (Электронный Акт Выполненных Работ (ЭАВР) is a digital document that formally records the completion of a service or the delivery of goods. EAAs confirm what services were provided and accepted by/on a specified date.

Electronic waybills (e-waybill)

Electronic Waybill (e-waybill) (Сопроводительная Накладная на Товар (СНТ) is a digital version of a traditional waybill, which is a document issued by a carrier that details the type, quantity, and destination of goods being shipped.

E-waybills advantages:

  1. Efficiency in Logistics: E-waybills simplify the process of shipping and tracking goods. They provide all parties in the supply chain with real-time access to data, which enhances the coordination of shipments.
  2. Reduced Paperwork: Digital waybills eliminate the need for multiple paper copies, making the process more environmentally friendly and less prone to document loss or damage.
  3. Compliance and Transparency: Electronic waybills ensure better compliance with shipping regulations and improve transparency in the transport of goods, as they can be integrated with customs and tax systems.

Electronic Warehouse System

Electronic warehouse system (Виртуальный Склад) allows for real-time tracking of goods entering and leaving the warehouse. This includes updates on quantities, locations, and the status of items within the warehouse, facilitating better inventory control and planning.

Integration with Electronic Fiscal Invoices: The system is integrated with the platform’s electronic fiscal invoice services, enabling seamless updates and accurate recording of transactions that affect inventory levels. This helps in maintaining accurate fiscal records and supports compliance with tax regulations.

Documentation and Reporting: It generates necessary documentation such as receipts, dispatch notes, and stock reports automatically. This feature is essential for audits, compliance checks, and internal management reports.

Traceability: The system offers enhanced traceability of products throughout the supply chain. From the point of receipt to the point of sale or dispatch, every movement is recorded, making it easier to track items back to their sources or through the distribution chain.

Electronic Agreements

Electronic agreements on Kazakhstan's esf.gov.kz portal are legally binding contracts created, signed, and managed digitally. 

Advantages of Electronic Agreements

  1. Digital Creation and Storage: Electronic agreements are created and stored digitally, eliminating the need for paper-based documents. 
  2. Electronic Signatures: These agreements are signed using secure electronic signatures, which are legally recognized in Kazakhstan. 
  3. Legally Binding: Just like traditional paper contracts, electronic agreements are legally binding. They comply with national laws that recognize and enforce electronic documents and signatures.
  4. Integration with Other Systems: Electronic agreements can be integrated with other digital systems on the esf.gov.kz portal, such as the electronic fiscal invoice system.
  5. Accessibility: Since these agreements are stored online, they can be accessed from anywhere, provided there is internet connectivity. 

Taxpayer's Web Room 

The Taxpayer's Portal ("Taxpayers Webroom") - online platform provided by the State Revenue Committee of Kazakhstan and serves as a digital service center for taxpayers in Kazakhstan.

Target Audience

  • Individual Taxpayers: Private citizens needing to manage their personal taxes, including income tax and property taxes.
  • Businesses (incl. Individual Entrepreneurs): Companies of all sizes use the portal to handle corporate taxes, VAT, and other tax liabilities.
  • Accountants and Financial Advisors: Professionals who manage tax matters for multiple clients can utilize the platform to streamline their workflows and ensure compliance for their clients.

Tax Filing and Payments

Taxpayers file their tax returns and make payments directly through the portal, including submission of various forms and documents required by the tax authorities.

Tax Report Generation

Taxpayers can generate various reports related to their tax activities, which can assist with internal audits, compliance checks, and financial planning.

Communication with Tax Authorities

The platform offers a direct line of communication with tax officials, enabling inquiries and the resolution of issues through an online messaging system.

Access to Tax Records

The platform maintains and provides access to an individual's or company's tax history, including past filings, payments, and any outstanding tax obligations.

Notifications and Alerts

Users receive notifications regarding deadlines, changes in tax laws, and any specific compliance requirements that may affect them or their business.

National Employment Portal "enbek.kz" is part of Kazakhstan's e-government infrastructure for employment and labor-related services, designed to facilitate the various needs surrounding employment, both for job seekers and employers.

Employers are required to maintain records of employment agreements digitally or may enter into contracts digitally on this portal. 

elicense.kz is a comprehensive online platform designed to facilitate the issuance and management of various licenses and permits in Kazakhstan.

elicense.kz streamlines and digitizes the licensing process, making it more efficient, transparent, and accessible for businesses and individuals, reducing bureaucracy and improve the overall ease of doing business in the Kazakhstan.

Statistical Reporting Portal

BUREAU OF NATIONAL STATISTICS OF  KAZAKHSTAN

In Kazakhstan, companies and individual entrepreneurs are required to submit their statistical reports through the government resource stat.gov.kz, using the "Cabinet of Respondents" feature at https://cabinet.stat.gov.kz. This online system has been implemented to streamline the process of statistical data collection and ensure timely and accurate reporting.

Submitting primary statistical data electronically is mandatory and must adhere to the deadlines specified in the statistical forms.

Statistical reporting contributes to the accuracy and reliability of Kazakhstan’s statistical data.

National Bank of Kazakhstan Reporting Portal

The National (Central) Bank of Kazakhstan (NBK) plays a crucial role in the regulation and control of currency operations within Kazakhstan. This is a key part of its broader mandate to ensure financial stability, manage monetary policy, and foster a stable economic environment.

The NBK monitors and supervises foreign exchange operations conducted by banks, financial institutions, and other entities. This includes oversight of transactions involving foreign currencies to ensure compliance with national regulations and prevent illegal activities such as money laundering.

The Visa Migration Portal is an online platform designed to streamline and facilitate the visa and migration processes for individuals seeking to enter, stay in, or exit Kazakhstan.

 

Foreigners arriving in Kazakhstan are required to register with the local migration authorities. The Visa Migration Portal provides an online platform where they can complete this registration process without needing to visit physical offices.

Through this portal, foreigners can submit all necessary personal information, including passport details, visa type, purpose of stay, address in Kazakhstan, and duration of stay. This information is crucial for maintaining accurate records and ensuring compliance with immigration laws.

National Pension Fund

ENPF.kz Almaty

Addresses / Work Days & Hours

1. Almaty, Almaly district, Shevchenko st., 80 (n.34, between Tchaikovsky st. and Zheltoksan st.); Mon-Fri 09:00-20:00; Sat/Mon 09:00-13:00

2. Almaty, Medeu district, Dostyk Ave., 85 Dn-Zhm; Mon-Fri 09:00-18:00; break/use 13:00-14:00

3. Almaty, Auezovsky district, microdistrict. Aksay-1, st. Tole bi, 15 “B” (1st stop after Saina street, north side of Tole bi street); Mon-Fri 09:00-18:00

4. Almaty, Turksib district, st. Seifullina, 168 "B", corner of st. Akan Sera; In person. Mon-Fri 09:00-18:00

ENPF (Unified Accumulative Pension Fund) is a state-owned fund managing pension savings for pension contributions by Kazakhstan citizens and tax residents.

ENPF's Key Services include:

  • Pension Schemes & Account Management:
    • Opening individual pension accounts for mandatory, compulsory professional, and voluntary contributions.
  • Pension Payment Registration:
    • Scheduled payments.
    • Payments from voluntary contributions.
    • Payments for those emigrating permanently from Kazakhstan.
    • Payments due to the death of the recipient (for burial or inheritance).
  • Transfers to Insurance Organizations:
    • Transfer of savings under pension annuity agreements.
  • Information & Account Management:
    • Providing contributors with updates on the status of their savings.
    • Updating personal and contact details.
  • Consultations:
    • Free advice on the pension system and investment management of pension assets.

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The Unified Notarial Information System (enis.kz) is a government resource created to ensure the efficient work of notaries and their provision with high-quality, legal notarial services to population.

Notary fees are uniform across notaries in Kazakhstan. You can find the fee schedule (in Russian) under the following link.